Legal
Privacy Policy
Last updated: 5 November 2026
Who we are
Banaras Yatri (a BNC Legacy venture) is a local travel facilitator based at A1 D46/16, Ramapura, Luxa Road, Varanasi – 221010, Uttar Pradesh, India. Through a personal Booking Manager, we arrange curated stays with partner hotels, homestays and villas, complete trips (stay, airport/railway transfers, local transport, darshan assistance and guides), boat rides and local experiences. This policy explains how we handle your personal data on banarasyatri.com and when you contact us.
What we collect
When you use our callback form, or contact us on WhatsApp, by phone or by email, we may collect:
- Your name
- Phone / WhatsApp number
- Email address
- Travel dates and number of travellers
- Any message or requirements you share with us
We may also collect basic technical and analytics data, such as your device and browser type and the pages you visit on our website.
Why we use it
- To respond to your enquiry and contact you back.
- To plan, quote and confirm your booking.
- To share the necessary details with the specific partner hotel, boat operator or transport provider, only as needed to fulfil your booking.
- To comply with legal obligations, for example guest ID requirements at accommodation.
- To understand how our website is used so we can improve it.
We do not sell your personal data.
Storage and security
Your data is stored securely with our service providers and access is limited to people who need it to serve you. We keep personal data only for as long as it is needed for the purposes above or as required by law, after which it is deleted.
Cookies and analytics
Our website may use cookies and similar technologies to keep the site working and to measure visits and page usage. You can block or delete cookies in your browser settings; some parts of the site may not work as intended if you do.
Your rights
Under India's Digital Personal Data Protection Act, 2023, you can ask to access the personal data we hold about you, correct or update it, have it deleted, or withdraw your consent to its use. To make a request, email us at info@banarasyatri.com.
Third-party links
Our website links to third-party services such as WhatsApp and Google Maps. These services have their own privacy policies, and we are not responsible for how they handle your data.
Children
Our services are meant for adults planning travel. We do not knowingly collect personal data from children except as provided by a parent or guardian for a booking.
Contact and grievances
For any questions or grievances about this policy or your data, contact us at info@banarasyatri.com or call +91 89103 10810.